Support
Our Services
Service Concept: Success lies in quality, service determines the future. Performance Pledges and Specific Measures:
Operation Training
Provide standardized customer operation training and equipment maintenance training.
Customer Guidance
Offer 24h phone and video-based guidance for free to improve the troubles hooting speed and repair efficiency of customers.
Regular Inspection
Actively inspect equipment at fixed periods and provide standard inspection forms for record keeping.
Inspect Equipment
Actively inspect equipment at fixed periods and provide standard inspection forms for record keeping.
Huge Spare Parts Stock
Establishment of a complete set of spare parts reserve at the head office.
Establishment of common spare parts warehouse in cities with more than 4 units of ownership.
Strong Service Team
Service engineers with more than 10 years of experience in construction machinery service.
Technical engineers are ready to respond to customer requests 24 hours a day.